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If you have an issue or question that requires assistance, please click the button below to contact us via our contact form, or the button below left to chat live with a customer service representative.
General questions
What is Mirai Cards?
Mirai Cards is an online store dedicated to offering a wide range of Trading Card Game cards and accessories. We offer a diverse selection of cards and high-quality accessories to enhance your TCG experience.
Ordering and Shipping
How do I place an order?
To place an order, simply browse through our webshop. Add the desired items to your shopping cart and proceed to checkout. Follow the instructions to complete your purchase.
Which payment methods do you accept?
We accept various payment methods, including major credit cards, iDeal, PayPal and other secure online payment options.
What is your shipping policy?
We strive to process and ship orders as quickly as possible. Detailed information can be found on our Shipping Policy page.
Do you offer international shipping?
Yes, we offer international shipping to many countries.
Returns and Refunds
What is your return policy?
We have a simple returns policy. If you are not satisfied with your purchase, you may be eligible to return items within 30 days of receipt. Please refer to our Returns Policy page for detailed instructions.
How do I request a refund?
To request a refund, please follow the instructions set out in our Returns Policy page. We will process your refund as soon as possible after we receive the returned items.
Product information
Are your TCG cards authentic?
Yes, we only sell authentic TCG cards that come from reliable suppliers and manufacturers.
Do you offer pre-orders for upcoming TCG collections?
Yes, we often offer pre-order options for upcoming TCG collections. Visit our pre-orders page for more details.
Do you offer the option to purchase or exchange TCG cards?
We do not offer purchase or exchange services at this time. We are exclusively a retail webshop.
Account and Privacy
Hoe kan ik een account aanmaken op Mirai Cards?
To create an account, click on the "Log in Account" button at the top right of our website (next to the search bar). Then click on the button "Create account", after which you follow the registration process.
Is my personal information safe with Mirai Cards?
We take your privacy seriously. Please see our Privacy Policy for detailed information on how we protect your personal information.